Seamless Collaboration for Contact Centers

Continuous video, audio, and screen sharing for engaged agents and supervisors, with the productivity, security, and coaching features you need.

Book a Consultation Watch the Overview

Trusted By:

See the Future of Contact Center Optimization with CollaborationRoom.ai

More Effective Supervisors

Equip your supervisors with capabilities that enhance contact center optimization both in person and remotely:

Empowered Agents

Our patented solution ensures agents feel supported and engaged, driving overall contact center optimization. Top-performing agents thrive in environments that offer:

AI-Enabled Secure Workspaces

Achieve advanced contact center management with cutting-edge security tools that maintain trust and efficiency while respecting agent privacy:

With inadequate tools, contact center management across multiple environments can feel like an uphill battle

Stagnation

Partial solutions lead to brand deterioration by way of inefficiencies, slim margins, and disappointed customers.

Agent Turnover

Disconnected agents, frustrated by delays in receiving help, often leave, making contact center management even more challenging.

Apathy

When hard work is not enough to compensate for the wrong toolset, you and your team can get in the habit of playing small, compromising contact center optimization and success.

Attempts to turn back time

Productivity and security concerns can push contact centers back to in-person floors, but the best agents and supervisors demand remote work.

Book a Consultation See All Features

With a complete, patented solution that addresses your primary need–continuous, synchronous collaboration–your contact center can thrive:

Increased revenue

"We were looking for a product that would enable us to increase productivity and enable our employees to continue working from home. Using Collaborationroom.ai, we were able to see instant increase in productivity—and the product delivers a positive ROI in within the first 30 days."

- John Hickman, Founder of Lockhart, Morris & Montgomery, Inc.

A sought-after workplace

"Agents can get help/feedback in real time while customers are on the phone...my agents feel that they are part of a team even though we are mostly working remotely."

- Jim, Viking Client Services, Inc.

Compliance across environments

"This tool has also allowed us to increase the level of comfort with our agents handling sensitive data while working in a remote environment. Our clients describe it as a game changer!"

- Ryan Bacon, AVP of Operations, Viking Client Services, Inc.

Book a Consultation Watch the Overview

We Understand the Challenges of Contact Center Management Across Environments

Managing multiple environments with a piecemeal toolset isn’t just challenging—it’s unsustainable. We know because we’ve been in your shoes. That’s why we developed a patented solution that revolutionizes contact center management and drives tangible results.

Our approach has already empowered over 90 contact centers to achieve remarkable outcomes:

Case Studies & Testimonials

How LMM Unlocked a 27% Revenue Surge (In Just One Month!)

CollaborationRoom.ai helped LMM achieve a 33% increase in calls, a 27% revenue jump, and longer productive hours—delivering ROI in just 30 days.

“We were looking for a product to boost productivity—CollaborationRoom.ai delivered instant results.”

~ John Hickman, Founder of LMM Inc

CCMR3’s Smart Move That Led to a 51% Call Volume Boost

CollaborationRoom.ai enabled CCMR3 to implement a seamless remote-hybrid work environment, leading to a 51% surge in call volumes, a 26% increase in call handling, and an 8.3% boost in cash collected per collector.

“Employees who work remotely with CollaborationRoom.ai have proven to be more productive & effective than ever before.”

~ Jacob Corlyon, Co-founder & CEO, CCMR3

The AI-Powered Shift That Boosted Viking’s Productivity by 7.19%

CollaborationRoom.ai empowered Viking to increase call volume by 12.66%, boost revenue per hour by 8.04%, and enhance daily productivity by 7.19%—all while improving team communication, engagement, and training effectiveness in a remote environment.

“CollaborationRoom.ai has been an incredibly valuable tool for Viking. We’ve seen improvements in communication, employee engagement, information retention, and a reduction in training time.”

~ Ryan Bacon, AVP, Operations Viking Client Services

Let us help you overcome the hurdles of
contact center optimization and unlock your team’s potential.

Book a Consultation Watch the Overview

Your Team Can Be Up and Running In as Little as Days With Flexible Month-To-Month Contracts

1. PROJECT KICKOFF

We draw up your implementation plan, let your technical team know which URLs and IPs to whitelist, and test your setup.

2. TEAM TRAINING

We deliver role-based training modules and schedule Q&A sessions to make sure your team is ready.

3. PROACTIVE SUPPORT

Once your system is live, we’ll meet with you regularly to review your analytics and help you get the most out of the product.

4. IMPRESSIVE RESULTS

Contact center management becomes a joy with higher-performing agents, improved work culture, and increased profitability.

See How CollaborationRoom.ai Helps Contact Centers Excel

Transform Chaos to Cohesion with One Solution

At CollaborationRoom.ai, we know that you want to be a forward-thinking leader. To do that, you need state of the art tools that allow your contact center to run efficiently and securely while maintaining brand voice and quality standards. The problem is, you now have to manage multiple environments with tools that aren’t up to the task, leaving you and your team feeling frustrated, confused, and disengaged.

We believe you deserve a complete solution that empowers your team. We understand how hard it is to manage people you can’t see with fragmented tools and partial fixes. That’s why we’ve assembled a leadership team with decades of experience in contact center management and technology, all dedicated to solving this problem.

We can implement your proof of concept in days with a month-to-month contract, allowing you to evaluate ROI without a long-term commitment. You can stop ‘making do’ and instead equip your contact center with the tools it needs to thrive. Let’s get started today.

Book a Consultation Watch the Overview

Seamless Collaboration for Contact Centers

Trusted By:

See the Future of Contact Center Optimization with CollaborationRoom.ai

More Effective Supervisors

Empowered Agents

AI-Enabled Secure Workspaces

With inadequate tools, contact center management across multiple environments can feel like an uphill battle

Stagnation

Agent Turnover

Apathy

Attempts to turn back time

With a complete, patented solution that addresses your primary need–continuous, synchronous collaboration–your contact center can thrive:

We Understand the Challenges of Contact Center Management Across Environments

Case Studies & Testimonials

How LMM Unlocked a 27% Revenue Surge (In Just One Month!)

CCMR3’s Smart Move That Led to a 51% Call Volume Boost

The AI-Powered Shift That Boosted Viking’s Productivity by 7.19%

Your Team Can Be Up and Running In as Little as Days With Flexible Month-To-Month Contracts

1. PROJECT KICKOFF

2. TEAM TRAINING

3. PROACTIVE SUPPORT

4. IMPRESSIVE RESULTS

See How CollaborationRoom.ai Helps Contact Centers Excel

Transform Chaos to Cohesion with One Solution

Seamless Collaboration for Contact Centers

Key Features

Need Help?

Let's Talk